Refund policy

Refund Policy

We offer a 30-day return policy.

Returns

You may request a return if:

  • The product is unused and unopened

  • The request is made within 30 days of delivery

Non-Returnable Items

  • Opened or used products

  • Items damaged due to misuse

Refunds

Once your return is approved:

  • Refunds are processed to the original payment method

  • Processing time may take 5–10 business days

Return Shipping

Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.

How to Request a Return

Contact us at:
📧 support@rootedlabsco.com

Include your order number and reason for return.